Terms of service

We Love Marketing is a brand operated by Framåt Media AB, company registration number 559401-0414, registered at Östra Ringgatan 9 F, 441 31 Alingsås, Sweden. These terms apply to our managed-website service — a complete website that we build, launch and run for you.

The agreement between us consists of (1) the signed service agreement and (2) these terms. If they conflict, the signed service agreement takes precedence.

Contact: info@welovemarketing.ie · +353 (1) 485 4004

Our managed-website service is all-inclusive. Regardless of which package you choose in the service agreement, the following are always included:

• Website design and development
• Hosting on Vercel with a global CDN
• SSL certificate, security and daily backups
• Domain management (existing or new)
• Email on your own domain
• Foundational search engine optimisation (SEO)
• Ongoing changes and content updates
• Monthly report on traffic and rankings

Additional elements — such as the AI chatbot, extra pages, location-specific landing pages, advanced SEO and A/B testing — are included in the larger packages. The exact scope of your package is set out in the service agreement.

We do not bill by the hour and do not send add-on invoices. Changes within the scope of your package are included in the monthly fee.

The fee and package level are set out in the signed service agreement. All prices are exclusive of VAT.

Invoicing is done twelve (12) months in advance. Payment terms are ten (10) days net from the invoice date. Late payment is subject to interest in accordance with applicable Swedish interest law and a statutory reminder fee.

Any price adjustment will be communicated in writing at least three (3) months before a new contract period begins. The current period is not affected.

The first invoice is only sent once the website has been launched and you have confirmed that you are happy with the delivery. If you are not happy — no invoice, no agreement. You are under no obligation to take over the site or pay for work performed.

The guarantee applies to the initial delivery. After launch the agreement runs according to the monthly fee and other terms.

The agreement runs for twelve (12) months from the launch date and renews automatically for twelve-month periods unless cancelled.

Cancellation must be made in writing by email to info@welovemarketing.ie at least three (3) months before the end of the current period. Late cancellation extends the agreement by another twelve months.

For us to deliver as promised, you need to:

• Provide the material we need for the build (images, logo, existing content, any existing domain)
• Approve drafts and major changes within a reasonable time
• Ensure the material you provide does not infringe third-party rights
• Keep contact details up to date so we reach the right person

We are not responsible for delays caused by missing material or approvals.

We respond to emails and requests on business days within the response times stated for your package in the service agreement. Larger structural changes — such as a new site structure, homepage redesign or new features — are planned together and may take longer.

Emergency action during outages is always prioritised over routine work.

During the term of the agreement, Framåt Media AB holds the licence to the site's code and system configuration. Content (text, images, trademarks) that you provide is and remains your property.

If you cancel the agreement after the initial twelve-month period, you receive the full site — code, design and content — with no handover fee. We export the source code and assist with migration to the hosting of your choice during a handover period of up to thirty (30) days.

If the agreement is terminated within the initial twelve-month period, fees already paid are non-refundable, but you are entitled to delivery of the site under the happy-customer guarantee.

We use established third-party providers for parts of the service, including:

• Vercel (hosting and CDN)
• Cloudflare (DNS and security)
• Resend (email delivery)
• Google Workspace or Microsoft 365 (email on your domain)
• Google Analytics or similar (visitor analytics)

We choose providers that comply with GDPR and have appropriate security measures. The list may be updated over time.

How we handle personal data — yours and that of your website visitors — is set out in our privacy policy. For the data processing agreement required under GDPR, the standard terms are included in the privacy policy and may, if needed, be set out in a separate processing agreement.

We do our best to deliver a stable and fast website but cannot guarantee uninterrupted availability around the clock. During outages we work to restore service quickly.

Our total liability in damages is, regardless of cause, limited to the monthly fees you have paid during the past twelve (12) months. We are not liable for indirect damages such as lost profits, lost business opportunities or data loss.

This limitation does not apply in cases of wilful misconduct or gross negligence.

We are released from liability if an event beyond our reasonable control — such as prolonged power outages, extensive network or supplier failures, war, pandemic or government decisions — makes delivery unreasonably difficult or impossible.

We may update these terms. Material changes are communicated by email at least thirty (30) days before they take effect. Minor adjustments are published directly on this page.

This agreement is governed by Swedish law. Any dispute arising from the agreement shall first be resolved through dialogue. If that fails, the dispute will be settled by the Alingsås District Court (Alingsås tingsrätt) as the court of first instance. Mandatory consumer-protection rules of your home jurisdiction continue to apply where they cannot be excluded by contract.